Navigation Map Download our best practices
Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
- strategy (insurance, health, investments, finances);
- sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
- strategy (insurance, health, investments, finances);
- sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
In the CHAPTER
GRI
- 102-7 Scale of the reporting organization
- 103-2 Approach to management and its elements
- 103-3 Evaluation of the approach to management
- 201-1 Direct economic value generated and distributed
- 102-13 Membership in associations and organizations
- 102-40 List of stakeholder groups engaged by the reporting organization
- 102-42 Basis for identification and selection of stakeholders engaged by the organization
- 102-43 Approach do engaging stakeholders, including the frequency of engagement by stakeholder type and group
- 102-44 Key issues and concerns raised by stakeholders and the organization’s response, also by reporting them
In the CHAPTER
GRI
- 102-8 Data pertaining to employees and other persons working for the organization
- 103-2 Approach to management and its elements
- 103-3 Evaluation of the approach to management
- 404-1 Average number of hours of training per year per employee
- 404-2 Managerial skill development and continuing education programs supporting continuity of employment of employees and facilitating the retirement process
- 404-3 Percentage of employees subject to regular assessments of work quality and professional development reviews, by gender and employment category
- G4-FS16 Initiatives to enhance financial literacy by type of beneficiary
In the CHAPTER
In the CHAPTER
GRI
- 103-3 Evaluation of the approach to management
- 307-1 Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection
- 301-1 Raw materials/materials used by weight and volume
- 302-1 Energy consumption by the organization, taking into account the types of raw materials
- 302-4 Reduction of consumption of energy
In the CHAPTER
GRI
- 102-9 Description of the supply chain
- 102-11 Explanation of whether and how the precautionary principle is addressed by the organization
- 102-15 Description of key impacts, opportunities and risks
- 102-16 Organization’s values, code of ethics, principles and norms of behavior
- 102-17 Internal and external mechanisms making it possible to obtain advice regarding the behaviors in ethical and legal issues and issues associated with the organization’s integrity
- 103-2 Approach to management and its elements
- 103-3 Evaluation of the approach to management
- 102-5 Organization’s form of ownership and legal form
- 102-18 Organization’s supervisory structure along with the commissions that report to the highest supervisory body
- 205-1 Actions assessed in terms of threats associated with corruption
- 205-2 Communication and training on anti-corruption policies and procedures in the organization
- 206-1 Legal steps taken against the organization for cases of violating the principles of free competition and monopolistic practices
- 405-1 Composition of supervisory bodies and employees broken down into employee groups by gender, age and other diversity factors
- 406-1 Total number of discrimination cases and corrective measures taken in this regard
- 419-1 Non-compliance with the law and socio- economic regulations
In the CHAPTER
GRI
- 103-2 Approach to management and its elements
- G4-FS13 Access points to sparsely populated areas that are less economically developed
- G4-FS14 Initiatives undertaken to improve access to financial services for disfavored persons
- G4-FS15 Policies for the fair design and sale of financial products and services
- 417-1 Internal requirements concerning the labeling of products and services and information regarding them
- 417-2 Incidents of non-compliance with regulations and voluntary codes concerning the labeling of products and services and information regarding them
- 417-3 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications
Read more:
- Client at the center of attention
- Innovations
- Responsible sales
- Insurance
- Banking and strategic partnerships
- Working conditions
- Employee development
- Knowledge sharing
- Enhancing safety
- Health
- Improvement of living conditions in local communities
- Our impact on the natural environment
- Practical challenges in managing direct impact
- Products and adaptation to climate change
Business model
Employee
CSR
Environment
- Ethical foundations of business operations
- Preventing corruption and conflict of interests
- Diversity and respecting human rights
- Whistleblowing system
- Transaction security
- Risk management, taking into account non-financial risk
- Risk appetite
- PZU Group’s risk profile
- Reinsurance operations
- Polish and Baltic States insurance sector compared to Europe
- Regulations pertaining to the insurance market and the financial markets in Poland
- Non-life insurance (PZU, LINK4 and TUW PZUW)
- Life insurance (PZU Życie)
- International operations
- Contribution made by the market segments to the consolidated result
Risk and ethics
Market
Business
Financial results
Read more:
- Client at the center of attention
- Employee development
- Health
- Cultural patronage
- Practical challenges in managing direct impact
- Ethical foundations of business operations
- Diversity and respecting human rights
- Whistleblowing system
- Transaction security
- Risk appetite
- PZU Group’s risk profile
- Risk vulnerability
- Capital management
Business model
Employee
CSR
Environment
Risk and ethics
Read more:
- New approach to sales
- Working conditions
- Employee development
- Diversity and respecting human rights
Business model
Employee
Risk and ethics
Read more:
- Client at the center of attention
- Medical services (Health)
- Working conditions
- Enhancing safety
- Health
Business model
Employee
CSR
- Our impact on the natural environment
- Practical challenges in managing direct impact
- Diversity and respecting human rights
- Medical services (Health)
Environment
Risk and ethics
Business
35.2 Quantitative data
| Investment financial assets - IFRS 9 | 31 December 2018 | ||
| at amortized cost | at fair value through other comprehensive income | at fair value through profit or loss | |
| Equity instruments | n/a | 522 | 1,220 |
| Quoted on a regulated market | n/a | 310 | 1,171 |
| Not quoted on a regulated market | n/a | 212 | 49 |
| Participation units and investment certificates | n/a | n/a | 4,298 |
| Quoted on a regulated market | n/a | n/a | 110 |
| Not quoted on a regulated market | n/a | n/a | 4,188 |
| Debt securities | 34,652 | 38,215 | 12,176 |
| Government securities | 27,501 | 26,167 | 11,986 |
| Domestic | 27,349 | 23,419 | 10,793 |
| Fixed rate | 24,074 | 10,745 | 8,893 |
| Floating rate | 3,275 | 12,674 | 1,900 |
| Foreign | 152 | 2,748 | 1,193 |
| Fixed rate | 152 | 2,748 | 1,193 |
| Other | 7,151 | 12,048 | 190 |
| Quoted on a regulated market | 762 | 4,387 | 41 |
| Fixed rate | 454 | 1,515 | 36 |
| Floating rate | 308 | 2,872 | 5 |
| Not quoted on a regulated market | 6,389 | 7,661 | 149 |
| Fixed rate | 869 | 2,986 | 3 |
| Floating rate | 5,520 | 4,675 | 146 |
| Other, including: | 10,582 | - | - |
| Buy-sell-back transactions | 3,278 | - | - |
| Term deposits with credit institutions | 2,769 | - | - |
| Loans | 4,535 | - | - |
| Investment financial assets, total | 45,234 | 38,737 | 17,694 |
| Equity instruments measured at fair value through other comprehensive income | 31 December 2018 | 31 December 2017 | |
| Fair value | Dividends recognized in the period | ||
| Quoted on a regulated market | 310 | 10 | n/a |
| Grupa Azoty SA | 257 | 10 | n/a |
| Polimex-Mostostal SA | 38 | - | n/a |
| Other | 15 | - | n/a |
| Not quoted on a regulated market | 212 | 20 | n/a |
| Biuro Informacji Kredytowej SA | 173 | 19 | n/a |
| PSP sp. z o.o. | 22 | - | n/a |
| Krajowa Izba Rozliczeniowa SA | 13 | 1 | n/a |
| Other | 4 | - | n/a |
| Equity instruments measured at fair value through other comprehensive income, total | 522 | 30 | n/a |
| Investment financial assets - IAS 39 | 31 December 2017 | ||||
| held to maturity | available for sale | at fair value – classified upon first recognition | held for trading | loans | |
| Equity instruments | n/a | 664 | 1,947 | 4,617 | n/a |
| Quoted on a regulated market | n/a | 262 | 1,781 | 562 | n/a |
| Not quoted on a regulated market | n/a | 402 | 166 | 4,055 | n/a |
| Debt securities | 21,237 | 47,855 | 4,703 | 8,976 | 13,623 |
| Government securities | 21,006 | 33,649 | 4,664 | 8,699 | 1 |
| Domestic | 20,641 | 32,547 | 4,351 | 6,702 | - |
| Fixed rate | 19,277 | 20,753 | 4,054 | 4,834 | - |
| Floating rate | 1,364 | 11,794 | 297 | 1,868 | - |
| Foreign | 365 | 1,102 | 313 | 1,997 | 1 |
| Fixed rate | 365 | 1,102 | 313 | 1,964 | 1 |
| Floating rate | - | - | - | 33 | - |
| Other | 231 | 14,206 | 39 | 277 | 13,622 |
| Quoted on a regulated market | 102 | 694 | 39 | 175 | 977 |
| Fixed rate | 102 | 694 | 39 | 175 | 281 |
| Floating rate | - | - | - | - | 696 |
| Not quoted on a regulated market | 129 | 13,512 | - | 102 | 12,645 |
| Fixed rate | 31 | 13,077 1) | - | - | 1,181 |
| Floating rate | 98 | 435 | - | 102 | 11,464 |
| Other, including: | - | - | - | - | 6,424 |
| Buy-sell-back transactions | - | - | - | - | 885 |
| Term deposits with credit institutions | - | - | - | - | 1,841 |
| Loans | - | - | - | - | 3,698 |
| Investment financial assets, total | 21,237 | 48,519 | 6,650 | 13,593 | 20,047 |
1) Including NBP money bills in the amount of PLN 13,066 million.
